We have a 14 day return policy. Store credit will be given for the purchase price of all eligible returned merchandise. We do not issue refunds or process exchanges after 14 business days. No exceptions. Original shipping cannot be credited.
We are sorry, but all " ON Sale" items are non-refundable...all sales final.
To be eligible for a return store credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Any Items returned that have been worn, have make up, smoke damage, deodorant damage, any odor or have been laundered will not be refunded, no exceptions.
Accessories and Jewelry are non-refundable.
To complete your return, please send a copy of your invoice, this helps us to track your purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and issue a store credit .
Please inspect your item upon receipt. If you feel you received a defective item, or an incorrect item, please contact us within 3 days. Send us an email at firstname.lastname@example.org.
To return your product, you should mail your product to: 114 Via Katrina, Thousand Oaks, California . 91320
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach us may vary.
If you are shipping an item back, you should consider using a trackable shipping service to ensure the package has reached us.